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Returns / Replacements

Contact Information

Original Order Information

First Item (Required):
Second Item:
Second Item:

Return Information:

Orders can be returned within 30-days for a full refund (shipping not included).  Return requests received after 30-days will require additional approval and a 30% restocking fee.  Units used for biological or industrial applications CANNOT be returned for a refund.  All units returning for refund must be in “like new” condition with the original packaging.

Help Us Help You:

To help us better serve you with excellent customer service, please give us as much information as possible regarding your cleaning process and product use.
Please submit only once. Combine multiple products’ Service Tag, Cleaning Process and Product Use into one submission.

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