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Returns / Replacements

Please complete all applicable information on this form and Submit. We will reply with an RMA number to reference when returning your items. Please reference this number on the package. Items received without a valid RMA number will not be accepted. We will process your request within two business days.

For more info, read our Limited Warranty Statement (.pdf).

Contact Information

Company Name
Contact Name
Address Line 1
(not required) Address Line 2
City
State/Province
Zip Code/ Postal Code
Phone
Email
 

Original Order Information

(not required) Order #
(not required) PO #
(not required) Purchased Where?
(not required) Purchase Date
(mm/dd/yyyy)
Items / Part #
Item / Part # Quantity  
*first row required
 
 
 

Return Information

For Replacement or Credit
Reason for Return/
Comments
   

Help Us Help You

To help us better serve you with excellent customer service, please give us as much information as possible regarding your cleaning process and product use.

Please submit only once. Combine multiple products' Service Tag, Cleaning Process and Product Use into one submission.

Service Tag Information
(normally on cable)

Cleaning Process

 
Please describe your
cleaning process:
How often was
this applied?
Cleaning Products Used?
Ingredients?

Product Use

 
What hardware is the product used with?
What operating system?
Where is the product used?
How often is the product used?
rarely
sometimes
regularly
often
always
Please list any foreign materials on hands that routinely use the product:
Upload an image of product in use:
(Only .gif or .jpg and < 3Mb)